Most Popular Questions
Welcome to the Aura Myst FAQ page, where we aim to answer all your questions about home and office fragrances and scents. Below are some commonly asked questions about our products and services:
Aura Myst is a Dubai-based home and office and office fragrance brand specializing in candles, diffusers and fragrance/essential oils. We offer a wide range of affordable and aspirational home and office scents, including exotic fragrances, fruity scents, floral scents, oud scents, woody scents, fresh scents, and more.
Home and office fragrances can enhance the ambiance of your living space and improve your mood. They can also help to mask unpleasant odors and create a relaxing atmosphere in your home or office.
We offer a variety of home and office fragrances, including scented candles, room diffusers, aromatherapy oils, fragrance oils, and reed diffusers. Each type of fragrance has its own unique benefits and uses.
Essential oils are natural plant extracts that are used for their therapeutic and aromatic properties. They can be used for a variety of purposes, including aromatherapy, massage, and skincare.
To use a diffuser, fill the reservoir with water and add a few drops of your favorite essential or fragrance oil. Turn the diffuser on and enjoy the relaxing aroma.
Orders are typically processed within 1-2 business days, and shipping times vary depending on your location. For orders within the UAE, you can expect to receive your package within 2-3 business days.
Yes, we offer international shipping to select countries. Please check our shipping policy for a full list of countries and rates.
If your package is lost or damaged during shipping, please contact our customer service team immediately. We will work with you to resolve the issue and ensure that you receive your order as soon as possible.
You can reach us by emailing [email protected] or through our contact page on the website. Our customer service team is available to assist you with any questions or concerns you may have.
Thank you for choosing Aura Myst for all your home and office fragrance needs. If you have any other questions, please don’t hesitate to contact us.
Some popular fragrance combinations include floral and fruity scents, woody and fresh scents, and oud and floral scents. Experiment with different combinations to find the perfect scent for your home and office.
We pride ourselves on offering high-quality, Dubai designed products with unique and exotic fragrances. Our French fragrances and natural scents are carefully curated to provide a luxury fragrance experience at an affordable price.
Yes, we offer a variety of gift sets that are perfect for any occasion. Our gift sets include a selection of our most popular home and office fragrance products, such as scented candles, diffusers, and essential oils.
Yes, we have a inspiration section on our website where you can find home and office fragrance tips and advice. From choosing the right scent for your space to creating the perfect ambiance, our tips will help you get the most out of your home and office fragrance products.
To place an order, simply add your desired product(s) to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order.
Shipping costs vary depending on your location and the weight of your order. You can check our shipping policy for a detailed breakdown of shipping rates.
Yes, we provide tracking information for all orders. Once your order has shipped, you will receive an email with your tracking number and a link to track your package.
If you need to cancel or change your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders may be processed and shipped quickly, so changes may not be possible.